Where are your products Made?
All of our Ribbon Collars, Harnesses, Martingales and Leads are made in the U.S.A.
All of our Organic Leather Collars and Leashes are hand made in Argentina.
Where can I find your products?
Please email us with your location and we will send you information to the nearest retail store.
What if I need to return my product?
All returns/exchanges need do be done within 30 days of purchase and need to be in new condition. The products need to be returned to the same location they were purchased from. Exchanges will be accepted due to product defect, but will not be accepted due to damage or wear or tear.
Lola & Foxy will not be responsible for shipping and handling charges that are associated with returns and exchanges. If your order falls under the free shipping status at the time of your return you will not be refunded for the shipping cost of the product.
All website purchase returns are subject to a 10% restocking fee.
Do you sell wholesale?
Yes, Please contact us at firstname.lastname@example.org or 714-580-4634.
What if I need to cancel my order?
Canceled orders have to be done quickly. We do try very hard to ship same day or next day for your benefit to receive your product as soon as possible. If you do cancel your order and we are able to pull it in time there is a $3.50 handling/restock fee.